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Are your slings sold in retail stores?

 Here's the list of current states and countries that carry our baby slings (brick and mortar style):

  • Baby Belly Pregnancy Spa, Lexington Kentucky USA
  • Back on The Rack, Hillsboro Oregon USA
  • Vital Wonders Boutique, Palisade Colorado USA
  • Traveling Camel Trading, Creston BC, Canada
  • Little Me, Kota Kinabalu Sabah
If you're one who likes to try on before you buy (understandably so) we've made shopping online come with obvious perks. There's FREE shipping with your order and FREE shipping on any exchange you'd need to make. Our website is also oh-so user friendly. If you run into any sizing questions make sure to check out our FAQ's and/or contact us. For more information on any brick and mortar store contact us via our email as well. Happy shopping!

I can't get the videos on your site to work. Can you help?

We actually have all our HugaMonkey Sling Instruction Videos posted on YouTube. Just search "HugaMonkey" and you should be good to go. If the problem persists please let us know so we can see if it's something on our end. 

How do I order a sling?

In order to get your amazing sling just follow these 3 simple steps!

1. After locating the sling(s) of your choice, click the orange, "Add to cart" box.
2. The next page will show you what's in your shopping cart. If you are done shopping, click "Checkout." If not, click on "browse slings."
3. As soon as you click "Checkout" simply fill out the 4 steps and your sling will be on it's way in no time!

If you have any specific questions, use our contact form and we'll get back to you faster than you can say mugahonkey!

Why is my card not processing? I have tried a few times and have failed each time.

When checking out, make sure the billing address matches the billing address associated with your credit card. Your billing address can be different from your current address (i.e. you signed up for your credit card from a previous address or an address you have recently moved from).

If your card is still nor processing, please contact us and we'll make sure to look into it.

When will more slings be available?

We are actually discontinuing all our clearance slings and will soon be selling only our 4 best sellers; aqua, stone, crush and black!

How safe am I to order online with HugaMonkey?

Very safe. Any online order made with HugaMonkey will be secure. We are verified from Authorize.net and COMODO, which means we guarantee that any transactions made with HugaMonkey are secure and insured. At HugaMonkey, we do not store credit card numbers on our site. When an order is placed the credit card number is automatically encrypted and the credit card number is erased. Placing an order online with HugaMonkey is sure to be safe and quick- making it a win-win for everyone!

How can I contact you?

Need more help? Contact us and we'll get back to you shortly. We usually respond within a day, however it may take a couple of days.

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