Information

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Transaction Security

Is My Information Secure?
Yes. HugaMonkey goes to great lengths to ensure that each transaction is securely encrypted using 128-bit e-commerce grade security protocols. The same type of encryption and data security protocols that your bank uses!

Payment Options

What forms of payment do you accept?
We accept (Visa, Master Card, American Express, Discover, PayPal and Google Checkout).

Placing an Order

How do I place an order?
You may place your order using our secure online shopping cart. This is a secure and efficient method to make payment and you will immediately receive a receipt confirmation.

It was May, 2002. My first baby, a gorgeous gal, graced us and I was given my first baby sling – a hand-me-down from some era past. The concept was fabulous. The execution was atrocious. It had padding around the sides, making it bulky and cumbersome. The rings and long tail were awkward and excessive. And the fabric was ug-ug-ugly! What’s a hot mama to do?

Being a master seamstress, I set to work and came up with a simple, pared-down pouch. No padding meant it could be tossed in the diaper bag. No rings or tail meant no adjusting or worry of slipping. And it was cute to boot! Friends and family began asking for them. Then came the perfect strangers! So I upped the ante.

Five years and nine production models later, the HugaMonkey baby sling is ready for you. With the guidance and support of my handsome hubby, Dylan, and the technological genius of my friend, Clint, we’ve worked our tails off to bring the HugaMonkey sling to the world. We will not lose sight of our founding values: quality, style, and cost.

Quality, I hope, goes without saying. We will not send you an inferior product. Our seams are four thread over-locked, and double reinforced. What does that mean? Tough stuff.

Our 100% Love It or Return It Guarantee is really pretty simple. We want you to love your HugaMonkey baby sling. It needs to fit "just right", if it doesn't just let us know.

Let us know if you need to exchange or return a sling. Fill out the simple form and we will email a return authorization number.

Here are a few things to keep in mind:

• Exchange/Return requests must be made within 30 days of purchase.
• The sling must be in excellent condition to exchange or issue refund.
• No lame restocking fees! It’s free to return and exchange a sling without penalty.
• You're in charge of shipping the sling back to us for all returns or exchanges.
• For exchanges (within the US) we will ship your new sling back to you free!
• Include your return authorization number.

Once your sling is received in excellent condition (able to repackage) your new exchange will be shipped, or a full refund will be issued.