Frequently Asked Questions

Go with the small. You're baby's older and sitting more on your hip and facing out, so you'll want to make sure your sling is fitted to you. A small sling will put your baby at a good spot on your hip, where a medium would be a little lower.  

You also won't have much room in the next few months to sling your kid in the front, so stick with a size that will be great to wear on your hip. (To check out the different ways to carry your baby just check out our "Wearing Instructions" link on the left sidebar.)

Go with the small. You're baby's older and sitting more on your hip and facing out, so you'll want to make sure your sling is fitted to you. A small sling will put your baby at a good spot on your hip, where a medium would be a little lower.  

You also won't have much room in the next few months to sling your kid in the front, so stick with a size that will be great to wear on your hip. (To check out the different ways to carry your baby just check out our "Wearing Instructions" link on the left sidebar.)

Base your decision on the pre pregnancy weight. If you've had a baby before and find that it's hard getting the weight off you can add about 5-10 lbs to your weight. This should put you at a great size for you and your baby and as soon as your baby's born you'll be slingin' away!

Picking your sling size is easy! Simply use the chart below to find your weight and height. Where there two meet is your HugaMonkey size. You'll be Huggin' in no time!

Most people's sling and t-shirt sizes are the same. Even though it's not precise, it's a good start.

Not at all! Brand new babies need a little extra support. Fold up a small cotton receiving blanket and place it in the sling where the baby's back will be. Place the baby in as usual with the blanket behind her, and she will be propped up. Remember, babies like being curled up. They've been that way for months! She'll be snug as a bug and ready to hug.

Unfortunately, sizes don't transfer well. It's like a pair of jeans. You want it to fit just right. If it's too big or too small, it will be uncomfortable and defy its purpose. Fortunately, we've worked extremely hard to make our slings the most affordable on the market for that very purpose. We want Mom and Daddy to be able to get a sling without breaking the bank (then you each get your favorite color, as well!)

Our baby carriers are perfect for children from newborn up to 3 years old or 30 pounds.

Go with the larger size. After washing it will tighten up to a comfortable fit.

Yes. Choosing the right size while pregnant is easy and fun! Instead of measuring across the front of your body, you'll measure across your back. Just follow these simple steps.

1. Grab a friend you trust with a measuring tape and have the little monkey place one end of the tape on the top of your shoulder on your shirt seam. Measuring by yourself will not be as fun or as accurate if you have a helper.
2. Have your helper bring the measuring tape loosely across your back to the top of your opposite hip. Measure loosely to take into consideration your chest size .
3. Use your measurement to find your HugaMonkey size on the chart. Your sling and non-pregnant fitted t-shirt size are usually similar.

If you are shorter, I would go for the size L. If you are over 5'8", then choose the XL.

All of our fabrics are 100% natural, so there are no spandex or stretch components. Any choice would be a great one!

It's incredibly easy! Once baby is asleep, I simply bend over, lay the baby down, raise my free arm, and back up - sliding myself out. That leaves the baby undisturbed and still wrapped all cozy in the sling. The HugaMonkey is made with a single layer of fabric, so you can leave it on a sleeping baby without him/her getting over heated or uncomfortable from lots of bunched up fabric.

No way! Our deep pouch design can seem a little large at first, especially for a newborn, but HugaMonkey's unique pouch is deeper than other slings for a few good reasons:

1. A deeper pouch offers your baby more privacy when sleeping (without that heavy and hot blanket!)
2. When outside, wrap the side of the pouch around your little one for more protection against the suns rays.
3. Our pouch is designed to allow room for your baby to grow (up to 30 lbs!)

If you are worried that your sling is too big, look at where the sling lays when your baby is inside. When your baby's bum is in the pouch seam, the bottom of the sling should be at the top of your hip bone, near your navel. If it's dropping much lower than that, then your sling could be too big.

For more helpful tips on specific questions check out our other FAQ's or use our contact form.

Yes!

Our slings are all constructed in the same unique style and sold in different colors and fabric types. Each sling is designed to keep your baby cuddled closely to you, leaving you completely mobile and hands-free!

HugaMonkey slings are designed to fit babies from newborn up to 3 years, or 30 lbs, and all positions are all suitable for every baby within this size, as long as your baby's age agrees! For example, some 10 month old babies will not lay in a cradle position, but love to be in the hip sit position.

HugaMonkey has a solid, comfortable design. As quoted from our website, "These snazzy baby slings are streamlined, with no extra fabric or bulky rings to get in your way, and fashioned from a single cut of breathable, durable, soft natural fabric. Quadruple over lock stitching prevents fraying and provides strength so that the body-conforming tube with seat pouch is adaptable to carry infant or toddler with cuddly support." Translation: These slings are tough!

Take a look at our Baby Sling Instructions and discover all the different positions to carry your baby and find the right one for you!

First, take a look at the position you use most for your baby. What way does your baby sit/lay in your sling? Sometimes an older baby put in a cradle position will refuse- hey, it's a new world and they've got to see it!! One reason HugaMonkey slings are so awesome is because our slings are designed specially so your baby can fit comfortably as they grow from birth to 3 years! That's some major slinging time!

For this reason Hugamonkey has created some resourceful videos that demonstrate all the different ways to hold your little (or big!) monkey as they grow from infancy to toddlerhood.

Check them out and enjoy all the different slingin' positions you and your baby can do!

When the babies are still tiny, you can put both of them in the sling curled up with their bums together in the seam. You may want to order a size up for this.

As they get bigger, you can wear two slings "Rambo" style, one on each shoulder, crossing in front of you with a baby on each hip.

There will be an awkward stage between 3-6 months when they're too big to lay down together and too small to sit up on your hip. They can be laid down in separate slings "Rambo" style, but will be more under your arms than at your front. It's a bit tricky and you'll have to be more careful, but it can be done!

Great question. Over the past year, monkey huggers bought the black, brown, aqua and stone baby sling more than any of our organic slings or patterns.

Because of this, we decided to focus on our top four. This is good for you because now we can get really good producing these slings.

Because of HugaMonkey's great design and researched fabric choice, none of our baby slings will stretch out with wear but rather keep their shape indefinitely! We will not send you an inferior product and guarantee a long lasting, quality made sling that is also funky and fresh.

The Organic baby sling is unique because it's constructed of 100% Organic cotton and has a terrific forgiving stretch in its fabric. Because all our slings are made with 100% cotton and are constructed the same way, the Organic sling will not necessarily hold a better shape than the others, it will just mold differently to your baby because of its great stretch. So go ahead and pick your fave color and fabric and feel great knowing your sling will last many kids over!

Nope. The teal along with all of our clearance slings are being sold out and we don't plan to make more of them. Sorry!

Both fabrics are similar but there are a couple differences between the two that you might want to know:

The 100% Organic Cotton is found in the amazing Crush Organic Baby Sling. It is a nice smooth fabric with a great stretch to it, one reason it is loved by so many customers! It will stay a bit more cooler in the summer than the Kona Cotton will.

The 100% Kona Cotton fabric makes the rest of our great baby sling line up; Black, Stone, Aqua and Brown. This soft material has a slight give but is great for our sling design. Both are raved for their great comfort and soft feel, so pick a blend and enjoy!

All of our slings, organic and non, are single sided to make them ultra breathable and lightweight.

Dads, moms, grandparents, caregivers, older siblings, you name it - anyone can HugaMonkey! Peruse the site to see lots of pictures of Dads, in all shapes and sizes, hugging their monkeys.

Yup, you sure can! Take a look to at our nursing in a baby sling technique.

Yes! All the HugaMonkey baby slings can be worn in many different positions. Your baby may prefer different positions, so take a look at our videos and instructions to try the different carrying positions.

Any way you carry a baby, whether with a baby carrier or with your arms, is going to put added stress on your body. It takes time for your muscles to adapt to new carrying positions.

There are a few things you can do to help ease back strain. The first is fit. Does the baby sling seem to fit well. Is the baby's bottom resting at your navel?

Second, check your position. The tag should be resting on your shoulder blade, with the baby's bum in the curved seam. Position the baby sling so that it's a little off your shoulder, more to the side and pulling across your body rather than on top of your shoulder and pulling down on your body.

Third is posture. It's very, very important to keep a tall, straight spine. Practice rolling your shoulders back and moving your shoulder blades down your spine. Hunching and slouching can be very detrimental to you back, with or without a sling. Do some back exercises to strengthen these new muscles you're using. As with all baby carriers, take a break when you feel tired. Switch shoulders, change the baby's position, sit down. Babies are endurance exercises!

Keep trying and as the baby moves from laying down to a sitting up position, a lot of the weight will be distributed to your hips.

 Here's the list of current states and countries that carry our baby slings (brick and mortar style):

• Baby Belly Pregnancy Spa, Lexington Kentucky USA
• Back on The Rack, Hillsboro Oregon USA
• Vital Wonders Boutique, Palisade Colorado USA
• Traveling Camel Trading, Creston BC, Canada
• Little Me, Kota Kinabalu Sabah

Thanks for the question and for the heads up!

We have been working on getting our video bug fixed and apologize for the inconvenience. They should be up and running again soon, but in the meantime we do have all our HugaMonkey Sling Instruction Videos posted on YouTube. Just search "HugaMonkey" and you should be good to go! Thank you!

In order to get your amazing sling just follow these 3 simple steps!

1. After locating the sling(s) of your choice, click the orange, "Add to cart" box.
2. The next page will show you what's in your shopping cart. If you are done shopping, click "Checkout." If not, click on "browse slings."
3. As soon as you click "Checkout" simply fill out the 4 steps and your sling will be on it's way in no time!

If you have any specific questions, use our contact form and we'll get back to you faster than you can say mugahonkey!

When checking out, make sure the billing address matches the billing address associated with your credit card. Your billing address can be different from your current address (i.e. you signed up for your credit card from a previous address or an address you have recently moved from).

If your card is still nor processing, please contact us and we'll make sure to look into it.

We are actually discontinuing all our clearance slings and will soon be selling only our 4 best sellers; aqua, stone, crush and black!

Very safe!

Any online order made with HugaMonkey will be secure! Take a look at the two seals on our website. We are verified from Authorize.net and COMODO, which means we guarantee that any transactions made with HugaMonkey are secure and insured!

At HugaMonkey, we do not store credit card numbers on our site. When an order is placed the credit card number is automatically encrypted and the credit card number is erased.

Placing an order online with HugaMonkey is sure to be safe and quick- making it a win-win for everyone!

Need more help? Contact us and we'll get back to you shortly. We usually respond within a day, however it may take a couple of days.

To exchange your baby sling fill out the exchange form.

To return your baby sling fill out the return form.

Please use the P.O Box shipping address when you fill out your delivery information as all orders are shipped by the USPS. Thank you!

Please contact me (Carrie), with your order number and we can have things sorted out fast! Thank you.

Yes!

HugaMonkey has recently made USPS Express 1-2 Day* and USPS Priority 3 Day* shipping available for those customers itching to sling! Simply select either shipping option as you check out, and your HugaMonkey sling will be on it's way in no time. USPS Express 1-2 day shipping is $25 and USPS 3 day shipping is only $5 more.

Not in a rush? HugaMonkey still offers FREE SHIPPING to all (USPS 1st Class), with our guaranteed delivery time of only 5-7 business days. Now that's a sweet deal.

HugaMonkey's free & low shipping rates matched with our unbeatable sling prices will make any monkey hugger a happy slinger in no time!

*USPS Express 1-2 day shipping is not available for Canadian orders. Canadian orders for priority mail will take 6-10 days, not 3. Expedited shipping DOES NOT APPLY to Friday, Saturday, or Sunday.

After we ship your Hugamonkey order, we'll send you an email with the tracking code. Check and see if you have received this email. The email will come from HugaMonkey at info@stamps.com. Sometimes it can end up in junk mail folder, so make sure to check there.

We sure do. Simply select your Armed Forces zone from the Country or Zone drop down menu. Then fill in the appropriate info.

Usually, an order will ship the next day. However, we are monkeys and mess up sometimes but our commitment to you is that all orders within the United States will arrive within 5-7 business days, and all orders shipped to Canada will arrive within 6-10 business days.

After placing an order you will receive a confirmation email that will explain how to check your order status.

You may log-in to your HugaMonkey account and check the order status at anytime.

Day Ordered - Day shipped

Monday - Tuesday

Tuesday - Wednesday

Wednesday - Thursday

Thursday - Friday

Friday, Saturday, Sunday - Tuesday

Insurance is included with your order. If a package is lost we simply ask that you be helpful with our insurance claim with the US Postal Service. We ship all packages by US Postal Service Priority Mail. Priority Mail only provides delivery confirmation, it does not provide for order tracking.

We are excited to have recently added shipping to Canada for only $8 more! Unfortunately we do not ship outside the United States or Canada.  Too many slings have been lost when going over seas and we don't like that happening to our customers. We appreciate your understanding in this matter.

Shipping to anywhere in the United States is free of charge to you. Free shipping also extends to all United States Territories and to all United States APO's. You can also choose overnight or 3 day shipping during checkout. View our Love It or Return It policy.